I had been a passenger on yor flight AA2016 out of Phil. airport on 4/9/sixteen and return flight AA1755 out of Atl. airport again to Phila. on four/10. My ticket was for an aisle seat with wheelchair guidance because of my handicap. Over the flight away from Phila., I'd an aisle seat. The younger Girl occupying the window seat was so large she couldn’t fasten her seatbelt. She quickly fell asleep and began snoring loudly which ongoing for the whole flight. On the flight back, I had my boarding move was for a regular seat. I attempted to change seats with the kiosk , mainly because it indicated there were further seats in the most crucial cabin region with out achievements. My son and daughter-in-legislation had been denied gate passes to aid me get down to the plane as well as ticket agent was seriously unpleasant. I tried to update with the boarding desk, then young gentleman indicated my ticketwas for handicap in his Personal computer, he mentioned the cabin seats ended up offered and tried to upgrade me but without accomplishment. Once i acquired back into Phila., I waited almost 40 minutes to obtain in the plane to baggage. This was the most humiliating and demeaning expertise I've at any time experienced. If the wheelchair lastly arrived, the woman began complaining about being forced to force me. She couldn’t get the wheelchair up the elevation.
My spouse and I had flight reservations for right now (March 15, 2014) and after a regimen heart scan on Wednesday of this week, he was diagnosed with a critical coronary heart challenge. On Friday, March 14, 2014 he had to possess a coronary heart catherization and it was difficult for us to go on our trip. I termed American Airlines Shopper Service and was properly instructed “rough luck”.
If This can be the new American Airlines I’ll go on file as saying I just like the outdated 1 far better. You gained’t go broke by losing my business but you'll have an extra seat available to market to Several other unsuspecting consumer.
I upcoming learned that there was no Duty Cost-free on board. In spite of staying instructed through the flight attendant that Obligation No cost were discontinued 18 months before, I know that we ordered goods final March.
American Airlines Consumer service hotline is well available and shopper friendly. Sadly, You should wait around roughly 2 minutes to talk to a consumer service agent. You need to pay attention to a protracted speech pertaining to current updates.
I had been to inform you of my not so nice expericences using your airline, and requesting a refund of my flight. Firstly I was suppose to get to the seven:55am flight from Gulftport,MS.
on oct,21 I used to be returning house from dallas tx to Greensboro n.c. on fligt aa3071 even though on my assigned seat a cockaroach was in the front seat before me the individual sitting next to me saw it to we called the fligt atendent and would not arrive untell numerous basics calls for her awareness the brot a person to come back check an just said its Alright and left we needed to trip each of the way house wanting to know where by that cockaroach was and were did it go it had been a very discusting trip but had to acquire it back again home .
Ticket #2836 Dallas, Tx to Lawton, Okay March 20th did NOT link from Raleigh, NC flight 168….was around booked and flight did not allow it to be to Dallas for connecting flight. They said they didn't Have got a resort for me in Dallas, I used to be caught at airport til morning of 3/21/sixteen…this brought on me to pass up a day of labor & it was quite possibly the most depressing night time of my daily life…they gave me a food items vocher for $12 for meal which I had to incorporate cash as well, to try to eat!
Final, allow me to explain that should you inquired about an forthcoming or current trip, we ask that you choose to Get hold of our Reservations staff, who can be found 24 Visit Website hrs a day and may be in a greater place to answer questions on your vacation. Within the U.S., the toll-no cost variety is
Your not enough response triggered me to terminate my trip which I told everyone to at American.. Please explain to me what I do future..
American Airlines has the worst buyer service of all airlines I have Employed in my sixty three decades. My spouse’s anniversary earrings had been stolen away from her suitcase on June twenty, 2013 and Shopper service has REFUSED to contact us back again right after reporting the thief the working day it occurred.
Does American Airlines have a plan NOT to communicate with their travellers (who may have all paid out to fly on that airline)???
We landed in time and were very pleased which the ride was easy and painless. The moment we produced it to baggage claim, the carousal stopped and about one/two with the passengers gained their baggage. There have been so many of us waiting for our baggage. Quite a few of us went into the AA to elucidate which they required to do anything.
I happen to be trying to receive a reaction from a person in purchaser service, Marjorie Nir, I used to be awarded two X why not try this out $two hundred voucher but the “Click this link ” button only takes me back again for the AA Website.